PRIVACY POLICY

1. Introduction
This Privacy Policy describes how Great India Tour Company(“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website, services, or make payments (including via secure payment links).

2. Information We Collect
We may collect the following types of information:

a. Personal Information

  • Full name
  • Contact details (email, phone number, address)
  • Passport details (for international bookings)
  • Date of birth and nationality

b. Payment Information

  • Payment method details (processed via secure gateways)
  • Transaction details (amount, date, payment status)

Note: We do not store your card details. Payments are processed via PCI-DSS compliant gateways.

c. Technical Information

  • IP address
  • Browser type and device information
  • Cookies and usage data

3. How We Use Your Information
We use your information to:

  • Process bookings (flights, hotels, travel services)
  • Process payments and send confirmations
  • Share booking details with airlines, hotels, and service providers
  • Prevent fraud and verify transactions
  • Provide customer support
  • Comply with legal and regulatory requirements

4. Sharing of Information
We may share your information with:

  • Airlines, hotels, and travel service providers
  • Payment processors and banks (e.g., Visa, Mastercard, American Express)
  • Government or regulatory authorities when required by law
  • Technology and hosting service providers

We do not sell or rent your personal data to third parties.

5. International Data Transfers
As part of providing travel services, your data may be transferred to service providers located outside India. By using our services, you consent to such transfers.

6. Data Security
We implement reasonable security practices, including encryption and secure servers, to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

7. Payment Security

  • Payments are processed through secure, encrypted payment gateways.
  • We do not store sensitive card information on our servers.
  • For certain transactions (especially international or high-value), we may request identity verification documents.

8. Cookies Policy
We use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance user experience

You can control cookies through your browser settings.

9. Data Retention
We retain your information only as long as necessary for:

  • Booking and service fulfillment
  • Legal, tax, and regulatory compliance
  • Dispute resolution

10. Your Rights
You may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion, subject to legal obligations

To exercise your rights, contact us using the details below.

11. Third-Party Links
Our website or payment links may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children’s Privacy
Our services are not intended for individuals under 18 years of age without parental consent.

13. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Governing Law
This Privacy Policy is governed by the laws of India.