Privacy Policy
We respect your privacy and are committed to protecting your personal information. When you book with us, we collect necessary data such as your name, contact details, passport information, and payment details to process travel arrangements. This data is stored securely and shared only with trusted third parties (airlines, hotels, etc.) directly involved in your travel plans. We do not sell or rent your personal information. You may request access to or deletion of your data at any time by contacting us.
Terms and Conditions
By booking a service with our agency, you agree to the following terms:
Bookings & Payments: A deposit or full payment is required to confirm your booking, depending on the service.
Travel Documents: It is your responsibility to ensure you have valid travel documents (passport, etc.).
Changes & Cancellations: Changes to bookings may incur additional fees and are subject to availability.
Liability: We act as an agent for suppliers (e.g., airlines, hotels) and are not responsible for their acts or omissions.
Force Majeure: We are not liable for delays, cancellations, or disruptions caused by events beyond our control (e.g., weather, strikes, pandemics).
Refund Policy
Refund eligibility depends on the nature of the service and the policies of the third-party providers:
Cancellations by Client: If you cancel, refunds (if any) will be based on the provider’s refund policy, minus any non-refundable fees.
Cancellations by Agency or Provider: If a service is canceled by us or the provider, you may be entitled to a full or partial refund.
Non-Refundable Items: Certain promotional bookings are non-refundable.
To request a refund, contact us in writing with your booking reference. Refunds are credited within 14 business days, subject to provider approval.
For questions or concerns, please contact us at holidays [at] gitctour.com .